Adapt-a-Stop does not accept returns of product due to shipping damage. In the event product is damaged during shipment, the customer must note with the shipping carrier that the item arrived damaged and contact Adapt-a-Stop within 72 hours of receipt.
Adapt-a-Stop warrants, to the extent and subject to the limitations described in this paragraph, that all Adapt-a-Stop products sold with the lifetime warranty to be free from defects in material and workmanship if properly installed, serviced, and operated under normal conditions according to Adapt-a-Stop instructions. Adapt-a-Stop’s obligation under this Warranty is limited to correcting or replacing, at its option, any equipment or parts that shall be returned to Adapt-a-Stop, transportation prepaid by customer, after being put into service by the original user, if Adapt-a-Stop is satisfied that the equipment was originally defective.
Adapt-a-Stop
751 Laurel Street, #207
San Carlos, CA 94070